Windows: 

Check to make sure your user name and password is correct. Also, make sure the caps lock key is not on. 

Too many login attempts may lock you out of your account. (Accounts will unlock in 30 mins) 

 

Chromebooks: 

Check to make sure your user name and password is correct. Also, make sure the caps lock key is not on. 

Make sure to add @bpusd.net to your login name (e.g. [email protected]) 

Too many login attempts may lock you out of your account. (Accounts will unlock in 30 mins) 

 

You can verify that your user name and account information is correct by logging on to a District PC.

 

 

Teachers / Staff

 

The help desk can change your password only if we receive verification from your supervisor, principal, secretary, or site technician. 

 

Students

 

Your site technician can change the password, please submit a ticket.

 

*After your password has been reset you need to login to a PC before online services are available.

 

To simply change your password to a new one:

From a PC:

1. Press Ctrl+Alt+Delete, and then click Change a password.
2. Type your old password followed by a new password as indicated, and then type the new password again to confirm it.
3. Press Enter.

  

 

 

Open your web browser and navigate to portal.office.com. Enter your BPUSD login name (Make sure to add @bpusd.net e.g. [email protected]) and password. 

 

For more questions related to Office 365 go here.

 

 

Find walkthough videos here!

 

 

 

The Internet is down, how do I submit a ticket?

 

How do I look at my own submitted tickets?

If you go to a website and see the following blue screen then you must authenticate yourself through the web filter. Click on "Not you?" and login with your usual user name and password.

If you do not see the blue web filter screen try going to http://lsaccess.me/login and following the above instructions.

If you are on a mobile device, ensure that the wifi is turned on on your device and that you are connected to the correct network. (Refer to "How do I connect to the wifi?") 

 

 How do I connect to the wifi?

Simply submit a ticket at ets-support.bpusd.net.

 

When creating the ticket select the category “3. SIS (Synergy).” 

Now select the subcategory that relates to your needs (Academic, Demographic, Other, Reporting).

 

Find our i-Ready help resource page here.

Still need help?

Simply submit a ticket at ets-support.bpusd.net.

When creating the ticket select the category “4. Information Request.”

Now select the subcategory that relates to your needs.